Incidents | Spotix Incidents reported on status page for Spotix https://status.spotix.com.ng/ https://d1lppblt9t2x15.cloudfront.net/logos/f0114ebea228fa10735baeba7e296c50.png Incidents | Spotix https://status.spotix.com.ng/ en Routine Maintenance https://status.spotix.com.ng/incident/943029 Sat, 04 Jul 2026 02:18:00 -0000 https://status.spotix.com.ng/incident/943029#ee3f9bf02d357ac9f3ce37ee613f68aff2f317805e3720b9455c6eaafbfc2be8 We usually maintain core parts of our server at night to ensure maximum functionality Event Creation Server Upgrade https://status.spotix.com.ng/incident/860320 Mon, 20 Apr 2026 16:43:46 -0000 https://status.spotix.com.ng/incident/860320#a71f89a63f2b15792f54004dc111234aea881143d50d8cdcea5a17faf8fc517a Maintenance completed Event Creation Server Upgrade https://status.spotix.com.ng/incident/860320 Sat, 18 Apr 2026 23:00:46 -0000 https://status.spotix.com.ng/incident/860320#668cd716581480ca46dbfb2304b48d3785d53f55201a1b3541561af5e3a9300d We are providing added functionality to the event creation server as well as fixing some core issues and providing more optimization Login to Booker Portal is failing https://status.spotix.com.ng/incident/868324 Thu, 09 Apr 2026 22:51:00 -0000 https://status.spotix.com.ng/incident/868324#31ad5728c21b2b980a0c4bacee30949c57a5a52a4fa16b08e88b5aafdec052d2 We have isolated the issue and a fix has been published. Login to Booker Portal is failing https://status.spotix.com.ng/incident/868324 Thu, 09 Apr 2026 22:42:00 -0000 https://status.spotix.com.ng/incident/868324#193240ef95587dbf388c2eb874f5e8891b362e34947c22eb5967a698307d3cfc The booker portal login authentication service is unavailable. Users can not login to the system. We have began looking at the issue. Authentication Errors on Booker Client https://status.spotix.com.ng/incident/859177 Sat, 28 Mar 2026 13:29:00 -0000 https://status.spotix.com.ng/incident/859177#492c2fca08446d9147ddb1197651c6cd76e9678812de2dd169df59d38322a7ab The issue has been resolved. Authentication Errors on Booker Client https://status.spotix.com.ng/incident/859177 Fri, 27 Mar 2026 20:19:00 -0000 https://status.spotix.com.ng/incident/859177#996bd53cc18f0c71ecb6692346c6e918ea76ab3c6c6929d59eccf15689cc653d We have implemented a fix. We are now monitoring results Authentication Errors on Booker Client https://status.spotix.com.ng/incident/859177 Fri, 27 Mar 2026 19:51:00 -0000 https://status.spotix.com.ng/incident/859177#088f62500dd30ca2239ce638fa3fe00dc3922e68e2344974400e0178602ac5bf Users trying to access their event list may experience increased load times. We are inspecting the error and will update soon. Webhook is down https://status.spotix.com.ng/incident/804186 Wed, 14 Jan 2026 09:23:00 -0000 https://status.spotix.com.ng/incident/804186#9e66bc1c6d8c15f60b2df814661d8801f21b9490fc6fe56c385622a847485fa1 All services restored Webhook is down https://status.spotix.com.ng/incident/804186 Wed, 14 Jan 2026 09:11:00 -0000 https://status.spotix.com.ng/incident/804186#07d75cf64c9e9e816f76b0c5a305f9f7c8ff39dbd45b6518ec968ff64eda85d1 We are making some stability improvements to our webhook services. Expected disruptions is normal and we shall fix as soon as possible