Status updates | Spotix Incidents and maintenance reported on status page for Spotix https://status.spotix.com.ng/ https://d1lppblt9t2x15.cloudfront.net/logos/f0114ebea228fa10735baeba7e296c50.png Status updates | Spotix https://status.spotix.com.ng/ en Spotix Booker TG Bot and Spotix MCP Server are down https://status.spotix.com.ng/incident/1069593 Sun, 20 Sep 2026 16:22:07 -0000 https://status.spotix.com.ng/incident/1069593#90893d9bcdf6c90cc107411ebe622cf7872a6b232c025c0b488dce042779efc7 Incident Spotix Booker TG Bot went down. Spotix Booker TG Bot and Spotix MCP Server are down https://status.spotix.com.ng/incident/1069593 Sun, 20 Sep 2026 16:17:14 -0000 https://status.spotix.com.ng/incident/1069593#2b5c373d83b97301d7c023bc9626903f5460e27a60c6872156560e7c787387bc Incident Spotix MCP Server went down. We are implementing a fix on the MCP server https://status.spotix.com.ng/incident/1063849 Tue, 15 Sep 2026 06:07:00 -0000 https://status.spotix.com.ng/incident/1063849#4ec0096b0938c69a14d6aa268a28312aaa4586f87f9ca661a8a37922fe85e9c1 Incident The fix is done We are implementing a fix on the MCP server https://status.spotix.com.ng/incident/1063849 Tue, 15 Sep 2026 06:05:00 -0000 https://status.spotix.com.ng/incident/1063849#00c21692f898e5c9f6aa1b22ab20394bc9fdcb37ceff4e9283405e238f8595a1 Incident The MCP server needs some fix Ticket Generation Error https://status.spotix.com.ng/incident/1023638 Thu, 20 Aug 2026 18:14:00 -0000 https://status.spotix.com.ng/incident/1023638#2981dac184f49439e8bfd3228d2dfefa6c86f2d04206b3874a15308b3d2ce1fa Incident All functionality is restored and intercepted server can now talk to backend Ticket Generation Error https://status.spotix.com.ng/incident/1023638 Thu, 20 Aug 2026 16:21:00 -0000 https://status.spotix.com.ng/incident/1023638#6d0770a864bc97e70bc2079f298dae926e7c9ea55fe217b7c7f4373414cd38c2 Incident We have deployed a fix. We are monitoring results Ticket Generation Error https://status.spotix.com.ng/incident/1023638 Thu, 20 Aug 2026 16:13:00 -0000 https://status.spotix.com.ng/incident/1023638#9c7cd61f5fa0a2bfad2887500467738c357dedfa998f38b3649ecb9d2499495a Incident There is an issue with our deployment service. We shall continue to monitor the issue. Ticket Generation Error https://status.spotix.com.ng/incident/1023638 Thu, 20 Aug 2026 16:08:00 -0000 https://status.spotix.com.ng/incident/1023638#88f247f5657c84da48dbf3994640cf9568cf0122dd23b810d094cec84125d5bd Incident We have identified its a CORS issue as we are running intercept reqs. A fix is being implemented Ticket Generation Error https://status.spotix.com.ng/incident/1023638 Thu, 20 Aug 2026 16:07:00 -0000 https://status.spotix.com.ng/incident/1023638#165ed0ea45b711079e6848a7b461f7f4371871a0c49fb6bc1df337c44f4d9fb4 Incident There is an issue with generating tickets. Payments are going through, tickets are generated but the frontend can't talk to the backend Maintenance: Core backend maintenance https://status.spotix.com.ng/maintenance/1006856 Mon, 10 Aug 2026 06:28:17 -0000 https://status.spotix.com.ng/incident/1006856#38ca6f43ae00b14b25fb059d7e9559670a102e4ba0aaa54ae7a164b7994a9618 Maintenance To ensure effective service delivery and make the platform fast and accessible to all users, we are performing an update to certain services in our backend facility and to fix certain issues we have noted. As a result, certain actions may be slowed or unavailable. Spotix Booker TG Bot is down https://status.spotix.com.ng/incident/996685 Wed, 05 Aug 2026 09:17:07 -0000 https://status.spotix.com.ng/incident/996685#9434ea513fa8cf17ebf8194a732524c9c7adc642f2b314fcddc1c886c39a6936 Incident Spotix Booker TG Bot recovered. Spotix Booker TG Bot is down https://status.spotix.com.ng/incident/996685 Wed, 05 Aug 2026 09:03:15 -0000 https://status.spotix.com.ng/incident/996685#72f0e4357091aacbe894c9a6a46af03a88ae0ded2b3e24267e1aab17044fcc72 Incident Spotix Booker TG Bot went down. Service Disruption https://status.spotix.com.ng/incident/987445 Fri, 31 Jul 2026 10:28:00 -0000 https://status.spotix.com.ng/incident/987445#45ced9a9a89aa5f216184c771d4bcbb86b39d6cad1a7cccd3bbf8541504315ce Incident A fix was implemented and all services are restored Service Disruption https://status.spotix.com.ng/incident/987445 Thu, 30 Jul 2026 19:03:00 -0000 https://status.spotix.com.ng/incident/987445#eab172adb6fd5d2e3aedaa7bcbb81b5ce7fec60e7672b3cb188cb2b5e31d15d4 Incident Spotix main database is experiencing a downtime as a result of some service updates by some of our providers. We are aware of this and a fix is being built. Spotix Webhook Health is down https://status.spotix.com.ng/incident/976654 Fri, 24 Jul 2026 11:21:13 -0000 https://status.spotix.com.ng/incident/976654#d9a1ff881cd718f011dd772e7be5574249038416f07391282ea24933d73d9902 Incident Spotix Webhook Health recovered. Spotix Webhook Health is down https://status.spotix.com.ng/incident/976654 Fri, 24 Jul 2026 11:09:50 -0000 https://status.spotix.com.ng/incident/976654#88800bb902d6fd48b280050e9eb2887912810a4f3477029517c62273ba65fdad Incident Spotix Webhook Health went down. Routine Maintenance https://status.spotix.com.ng/incident/943029 Sat, 04 Jul 2026 02:18:00 -0000 https://status.spotix.com.ng/incident/943029#ee3f9bf02d357ac9f3ce37ee613f68aff2f317805e3720b9455c6eaafbfc2be8 Incident We usually maintain core parts of our server at night to ensure maximum functionality Login to Booker Portal is failing https://status.spotix.com.ng/incident/868324 Thu, 09 Apr 2026 22:51:00 -0000 https://status.spotix.com.ng/incident/868324#31ad5728c21b2b980a0c4bacee30949c57a5a52a4fa16b08e88b5aafdec052d2 Incident We have isolated the issue and a fix has been published. Login to Booker Portal is failing https://status.spotix.com.ng/incident/868324 Thu, 09 Apr 2026 22:42:00 -0000 https://status.spotix.com.ng/incident/868324#193240ef95587dbf388c2eb874f5e8891b362e34947c22eb5967a698307d3cfc Incident The booker portal login authentication service is unavailable. Users can not login to the system. We have began looking at the issue. Maintenance: Event Creation Server Upgrade https://status.spotix.com.ng/maintenance/860320 Sun, 29 Mar 2026 16:47:30 -0000 https://status.spotix.com.ng/incident/860320#668cd716581480ca46dbfb2304b48d3785d53f55201a1b3541561af5e3a9300d Maintenance We are providing added functionality to the event creation server as well as fixing some core issues and providing more optimization Authentication Errors on Booker Client https://status.spotix.com.ng/incident/859177 Sat, 28 Mar 2026 13:29:00 -0000 https://status.spotix.com.ng/incident/859177#492c2fca08446d9147ddb1197651c6cd76e9678812de2dd169df59d38322a7ab Incident The issue has been resolved. Authentication Errors on Booker Client https://status.spotix.com.ng/incident/859177 Fri, 27 Mar 2026 20:19:00 -0000 https://status.spotix.com.ng/incident/859177#996bd53cc18f0c71ecb6692346c6e918ea76ab3c6c6929d59eccf15689cc653d Incident We have implemented a fix. We are now monitoring results Authentication Errors on Booker Client https://status.spotix.com.ng/incident/859177 Fri, 27 Mar 2026 19:51:00 -0000 https://status.spotix.com.ng/incident/859177#088f62500dd30ca2239ce638fa3fe00dc3922e68e2344974400e0178602ac5bf Incident Users trying to access their event list may experience increased load times. We are inspecting the error and will update soon. Webhook is down https://status.spotix.com.ng/incident/804186 Wed, 14 Jan 2026 09:23:00 -0000 https://status.spotix.com.ng/incident/804186#9e66bc1c6d8c15f60b2df814661d8801f21b9490fc6fe56c385622a847485fa1 Incident All services restored Webhook is down https://status.spotix.com.ng/incident/804186 Wed, 14 Jan 2026 09:11:00 -0000 https://status.spotix.com.ng/incident/804186#07d75cf64c9e9e816f76b0c5a305f9f7c8ff39dbd45b6518ec968ff64eda85d1 Incident We are making some stability improvements to our webhook services. Expected disruptions is normal and we shall fix as soon as possible